Frequently Asked Questions
If you have any questions, please feel free to contact us so that we can serve you a better product or service. We also warmly welcome you to share your expertise. Let’s create an open space for exchange and learning for everyone passionate about the valve industry.
When can I get the price?
We usually quote within 3 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and paper quality, we will provide you sample for free, as long as you afford the express freight.
How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 workdays. You can use your own express account or prepay us if you do not have an account.
How long does the whole procedure being worked out?
After you place a order,the production handling time is about 7-17 days. We need 15 days to prepare all the stuff then 30 days for manufacturing.
What about the transportation and delivery date?
Normally we use shipment to transprot the goods.It is about 25-40 days. It also denpends on which coutry and port you are. It could be shorter if you need to send the goods like Asian. If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.
Do you offer discounted products?
Yes, we have promotion products from time to time, subscribe to us so that you won't miss it!
Product quality is DELCO Valve’s top priority. We take every process seriously to ensure that high-performance, sensitive, and smoothed shells of control valves and self-operated pressure regulators are delivered to our customers. We work hard and give 100% work to make our customers 100% satisfied.
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